What is your returns policy?
I believe 100% in the quality of my ukuleles and am confident that you will think the same too. As a result, if for any reason you are not satisfied with your ukulele, I allow you up to 14 days to change your mind and return it to in exchange for a full refund. You are responsible for postage costs and the ukulele must be returned in the same condition in which it was received.
Can I buy a Noah ukulele outside of the UK?
Yes you can! I am now shipping worldwide, although currently you can’t place an order via the website. However, you can order via email and I will send an invoice which can be paid through PayPal.
Are custom options / designs available?
Yes, I welcome all requests for custom designs. However, you should be aware you will normally have to wait between 3 – 6 months to receive your ukulele to allow for design / build time.
Does my ukulele come with a warranty?
Yes, all Noah Ukuleles come with a 12 month warranty valid from the date of the original retail purchase. Please ensure you complete the warranty form after making your purchase.
Can I become an authorised Noah Ukuleles dealer?
Possibly – I am always keen to talk to shops about stocking my ukuleles. Please contact firstname.lastname@example.org